Privacy Policy

1. Introduction

At Itan, we place great importance on the protection of your personal data. This privacy policy explains how we collect, use, share, and protect your information when you use our website or our salon services.

2. Data Collected

We may collect the following information:

• Identification information (name, first name, email address, phone number)
• History of appointments and services used
• Preferences and specific care needs
• Browsing data on our website
• Payment information

3. Use of Data

Your data is used to:

• Manage your appointments and provide our services
• Personalize your customer experience
• Inform you about our offers and news (with your consent)
• Improve our services and our website
• Comply with our legal and regulatory obligations

4. Legal Basis for Processing

The processing of your personal data is based on:

• The execution of the contract when you book a service
• Your consent for sending marketing communications
• Our legitimate interest in improving our services
• Compliance with our legal obligations

5. Data Retention

We retain your data for the period necessary to achieve the purposes for which they were collected, plus the legal prescription or retention periods imposed by applicable regulations.

6. Data Sharing

Your personal data may be shared with:

• Our authorized personnel
• Our service providers (booking software, payment services)
• Public authorities when required by law

We never sell your data to third parties for commercial purposes.

7. Your Rights

In accordance with applicable regulations, you have the following rights:

• Right to access your data
• Right to rectify inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw your consent at any time

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, disclosure, alteration, or destruction.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing and personalize your experience. For more information about the cookies we use and how to manage them, please refer to our cookie policy.

Contact

For any questions regarding our privacy policy or to exercise your rights, please contact us:

Itan
C/Ciutat de Sabadell 6
AD700 Escaldes-Engordany
+ 376 37 -03-47